Cookie Policy

This Cookie Policy explains how Aviation Expert GPT, a service provided by ZEXOR DIGITAL, LLC ("Company," "we," "us," or "our"), uses cookies and similar tracking technologies when you visit our websites, use our web applications, or interact with our digital services (collectively, the "Services").

This policy should be read alongside our Privacy Policy and Terms of Service, which provide additional details about how we collect, use, and protect your information.

We set only strictly necessary cookies unless you opt in. Nothing optional is set until you choose to allow it in our cookie banner, and you can change or withdraw your choice at any time from Cookie preferences at the bottom of every page, from the Cookie settings button on this page, or from Settings → Cookie settings in your account.

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They allow a website to remember information about your visit.

Similar Technologies we use include:

• Local Storage: Data stored locally in your browser that persists between sessions
• Session Storage: Temporary data storage that is cleared when you close the browser tab
• Pixels: Small pieces of code from an advertising provider (the Meta Pixel) that report a visit to that provider — only if you allow marketing cookies
• Server Logs: Files that record requests made to our servers

We do not use fingerprinting techniques.

The same rules apply to all of these: anything that is not strictly necessary is only used if you allow its category.

We group cookies and similar storage into three categories. Our cookie banner, run by our consent-management provider CookieHub, asks you about the two optional ones.

1. Strictly Necessary (always on) These are essential for our Services to work and cannot be switched off. They:

• keep you signed in and protect sign-in and forms against misuse (CSRF protection, bot checks);
• remember your cookie choice;
• remember display settings you choose yourself, such as dark mode, language, a map style, or which dashboard cards you show. These settings are stored only in your browser and are never used to track you.

2. Analytics (optional — only if you allow it) These help us understand how our Services are used and fix problems: Google Analytics, PostHog product analytics, and Sentry session replay (recordings of sessions in which an error occurred, with all text and inputs masked).

3. Marketing (optional — only if you allow it) These measure the effectiveness of our advertising: the Meta Pixel and Google Ads conversion tracking. They tell us which of our advertisements led to a sign-up or a purchase. Meta and Google receive this data under their own privacy policies and may use it to measure and target advertising. We do not show advertisements on our Services.

By Duration:

Session Cookies: Deleted when you close your browser Persistent Cookies: Remain on your device for a set period or until manually deleted

The tables below list what our Services actually set. A * in a name stands for an identifier, such as a project key or a record ID. Durations are maximums; browsers cap cookie lifetimes at 400 days.

Strictly Necessary

Cloudflare Turnstile runs a bot check on sign-in, registration, contact and similar forms. It may set its own cookies inside Cloudflare's frame, used only for that security check.

Analytics (only if you allow Analytics)

Marketing (only if you allow Marketing)

Third-Party Services

CookieHub (always on)

• Purpose: shows the cookie banner and keeps proof of your choice
• Data collected: your cookie choice, a consent ID, an anonymized IP address, browser details, the page URL, your country and a timestamp, stored within the European Economic Area
• Privacy Policy: CookieHub Privacy Policy

Google Analytics and Google Ads (only with your consent)

• Google's tag is not loaded until you allow Analytics or Marketing, so nothing is sent to Google before you choose. With Marketing only, Google Analytics stays switched off and only Google Ads conversion measurement runs.
• Data collected: pages visited, browser and device details, approximate location, and (with Marketing) whether a visit that followed a Google ad led to a sign-up or purchase
• Privacy Policy: Google Privacy Policy
• Opt-out: Google Analytics Opt-out

Meta Pixel (only if you allow Marketing)

• Purpose: ad attribution — measuring which Meta ads led to a sign-up or purchase
• Data collected: pages visited, your IP address, browser details, and the identifiers in the cookies above
• Privacy Policy: Meta Privacy Policy

PostHog (only if you allow Analytics)

• Purpose: Product analytics — understanding which features are used, where people get stuck, and how the product performs for real users
• Data collected: Page views, clicks and other interactions, feature usage, and your account identifier once you sign in. We do not send PostHog your name or email address.
• If you decline analytics cookies, or have not answered the banner, your browser sends nothing to PostHog and PostHog stores nothing on your device.
• Privacy Policy: PostHog Privacy Policy

Sentry session replay (only if you allow Analytics)

• Purpose: seeing what happened on screen when an error occurred, so we can fix it. Only sessions in which an error occurs are sent, with all text and inputs masked, and never on sign-in pages.
• Privacy Policy: Sentry Privacy Policy

Vercel Web Analytics (always on, cookieless)

• Purpose: aggregate page-view statistics
• It sets no cookies and stores nothing on your device, and it does not identify you
• Privacy Policy: Vercel Privacy Policy

Note: Third-party cookies are subject to the respective third party's privacy policy and cookie practices.

Your Consent Choices:

Opt-in: Optional cookies are off until you allow them. When you first visit, our cookie banner asks for your choice; you can allow all, deny all, or choose category by category.

Consent Withdrawal: You can withdraw your consent for optional cookies at any time, as easily as you gave it, without affecting the lawfulness of processing based on consent before its withdrawal. Scripts already running on the open page are switched off, and they are not loaded again on the next page.

Managing Your Cookie Preferences:

1. Cookie Preference Center Open it at any time from Cookie preferences at the bottom of every page, from the Cookie settings button at the top of this page, or from Settings → Cookie settings in your account. There you can:

• View all cookie categories and their purposes
• Allow or deny the optional categories
• Change your choice at any time
• View the cookies in each category

If the preference center does not open (for example because a browser extension blocks it), no optional cookie is set, and you can still use your browser settings below.

2. Browser Settings Most browsers allow you to:

• View and delete existing cookies
• Block all cookies or only third-party cookies
• Set preferences for specific websites
• Receive notifications when cookies are set

Common Browser Cookie Settings:

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and website data
• Edge: Settings > Cookies and site permissions > Cookies and site data

3. Global Privacy Control (GPC) and Do Not Track If your browser sends a Global Privacy Control or Do Not Track signal, our cookie tool treats Analytics and Marketing as refused. We do not sell your personal information.

Disabling certain cookies may affect your experience with our Services:

Strictly Necessary Cookies:

• Cannot be disabled as they are essential for basic functionality
• Disabling would prevent you from logging in or using core features
• Required for security and system stability

Analytics Cookies:

• Your usage won't contribute to our service improvement efforts
• We may not be able to identify and fix issues affecting your experience
• Performance optimization may be less effective

Marketing Cookies:

• We cannot measure which of our advertisements led to your visit
• Nothing about the Services changes for you

All features of our Services work whichever optional categories you allow.

Privacy by Design:

Our cookie implementation follows privacy by design principles:

• Data Minimization: We only collect data necessary for specified purposes
• Purpose Limitation: Cookies are used only for their stated purposes
• Storage Limitation: We retain cookie data only as long as necessary
• Security: All cookie data is protected with appropriate security measures

International Data Transfers:

Some of our cookie data may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place:

• EU-US Data Privacy Framework certification of the provider, where the provider holds it
• Standard Contractual Clauses with third-party processors
• Adequacy decisions where applicable

Your Rights:

Depending on your location, you may have the following rights regarding cookie data:

• Access: Request information about cookies and data collected
• Rectification: Correct inaccurate cookie-related data
• Erasure: Request deletion of cookie data (except strictly necessary)
• Portability: Receive your cookie preference data in a portable format
• Objection: Object to cookie processing based on legitimate interests

Data Retention:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Retained for the duration specified in the cookie table
• Browser storage: Kept in your browser until you clear it (or, for session storage, until you close the tab)
• Your cookie choice: Kept by CookieHub as proof of consent
• Analytics data: Kept by each analytics provider according to its retention settings

Our Services are not directed to children under 16 years of age, and we do not knowingly collect personal information from children through cookies.

COPPA Compliance: We comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly use cookies to collect information from children under 13.

Parental Rights: If you believe your child has been using our Services and cookies have been set, please contact us immediately at contact@zexordigital.com so we can delete any associated data.

Age Verification: By using our Services, you confirm you are at least 16 years old or have appropriate parental consent.

Our Services may contain links to third-party websites or integrate with third-party services that have their own cookie policies:

External Links: When you click on external links, you leave our Services and are subject to the privacy and cookie policies of the destination website.

Embedded Content: Third-party content embedded in our Services (such as videos, maps, or social media widgets) may set their own cookies.

Social Media Integration: Social media buttons and plugins may track your activity across websites, subject to their respective privacy policies.

Payment Processors: When processing payments, our payment partners may set their own cookies for transaction security and fraud prevention.

Disclaimer: We are not responsible for the cookie practices of third-party websites or services. We encourage you to review their cookie policies before interacting with their content.

Third-Party Opt-Out Resources:

• Network Advertising Initiative
• Digital Advertising Alliance
• European Interactive Digital Advertising Alliance

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

Notification of Changes:

• Material Changes: We will notify you of significant changes through email, in-app notifications, or prominent notices on our Services at least 7 days before they take effect
• Minor Changes: Non-material updates may be posted without advance notice
• Last Updated Date: The "Last Updated" date at the top indicates when this policy was last revised

Your Acceptance:

• Continued use of our Services after changes become effective constitutes acceptance of the updated Cookie Policy
• If you disagree with changes, you may adjust your cookie preferences or discontinue using our Services
• You can always review the current version of this policy on our website

Version History: Previous versions of this Cookie Policy are available upon request for your reference.

Review Reminder: We encourage you to periodically review this Cookie Policy to stay informed about how we use cookies and similar technologies.

This Cookie Policy is designed to comply with applicable privacy and data protection laws, including:

European Union:

• GDPR (General Data Protection Regulation): Ensuring lawful basis for cookie processing and respecting individual rights
• ePrivacy Directive: Requiring consent for non-essential cookies
• Cookie Law: Providing clear information and obtaining appropriate consent

United States:

• CCPA/CPRA (California Privacy Laws): Transparency about personal information collection through cookies
• COPPA: Protecting children's privacy online
• Various State Privacy Laws: Compliance with emerging state-level privacy requirements

Other Jurisdictions: We also consider privacy requirements in other regions where our Services are available and strive to meet or exceed local standards.

Regulatory Updates: As privacy laws evolve, we will update our practices and this policy to maintain compliance while providing excellent service to our users.

Cross-Border Compliance: Given the global nature of the internet, we aim to implement practices that respect privacy principles across all jurisdictions where our Services are accessible.

If you have questions about this Cookie Policy, our use of cookies, or wish to exercise your rights, please contact us:

Privacy Team: Email: contact@zexordigital.com Subject Line: Cookie Policy Inquiry

Mailing Address: ZEXOR DIGITAL, LLC Attn: Privacy Department - Cookie Policy 1111B S Governors Ave STE 39570, Dover, DE 19904 United States

Phone: +1 (302) 621-8335

Online Contact: You can also reach us through our Contact Form - please select "Privacy/Cookie Inquiry" as your inquiry type.

Response Time: We aim to respond to all cookie-related inquiries within 7 days (or sooner if required by applicable law).

Cookie Preference Center: Open it from Cookie preferences at the bottom of every page, or from Settings → Cookie settings in your account.

Technical Support: For technical issues related to cookie settings or browser compatibility, please contact our technical support team through your account dashboard.

Accessibility: If you need this Cookie Policy in an alternative format due to accessibility needs, please let us know and we'll provide it in a format that works for you.