Last Updated: 10/11/2026
At ZEXOR DIGITAL, LLC, d/b/a Aviation Expert GPT ("us", "we", "our" or the "Company") we value your privacy and the importance of safeguarding your data. This Privacy Policy (the "Policy") describes our privacy practices for the activities set out below. As per your rights, we inform you how we collect, store, access, and otherwise process information relating to individuals. In this Policy, personal data ("Personal Data") refers to any information that on its own, or in combination with other available information, can identify an individual.
We are committed to protecting your privacy in accordance with the highest level of privacy regulation. As such, we follow the obligations under the below regulations:
This policy applies to the ZEXOR DIGITAL, LLC websites, domains, applications, services, and products.
This Policy does not apply to third-party applications, websites, products, services or platforms that may be accessed through (non-ZEXOR DIGITAL, LLC) links that we may provide to you. These sites are owned and operated independently from us, and they have their own separate privacy and data collection practices. Any Personal Data that you provide to these websites will be governed by the third-party’s own privacy policy. We cannot accept liability for the actions or policies of these independent sites, and we are not responsible for the content or privacy practices of such sites.
This Policy applies when you interact with us by doing any of the following:
When you make a purchase, or attempt to make a purchase, we collect the following types of Personal Data:
This includes:
When you use our products and/or features, we collect the following types of Personal Data:
Specifically, when you use the Aviation Expert GPT website or our iOS and Android apps, we collect and store the following:
The service providers that process this data on our behalf, and where they are located, are listed on our Subprocessors page.
We collect Personal Data from the following sources:
From You. You may give us your Account Information, Payment Information, Financial Information, Demographic Data, Purchase Information, Content, Feedback, Product Information, by filling in forms, using our products or services, entering information online or by corresponding with us by post, phone, email or otherwise. This includes Personal Data you provide, for example, when you:
Automated technologies or interactions: As you interact with our website, we may automatically collect the following types of data (all as described above): Device Data about your equipment, Usage Data about your browsing actions and patterns, and Contact Data where tasks carried out via our website remain uncompleted, such as incomplete orders or abandoned baskets. We collect this data by using cookies, server logs and other similar technologies. Please see our Cookie section (below) for further details.
Third parties: We may receive Personal Data about you from various third parties, including:
If you provide us, or our service providers, with any Personal Data relating to other individuals, you represent that you have the authority to do so and acknowledge that it will be used in accordance with this Policy. If you believe that your Personal Data has been provided to us improperly, or to otherwise exercise your rights relating to your Personal Data, please contact us by using the information set out in the "Contact us" section below.
When you visit a ZEXOR DIGITAL, LLC website and/or mobile application, we automatically collect and store information about your visit using browser cookies (files which are sent by us to your computer), or similar technology. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help Feature on most browsers will provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie. Strictly necessary cookies (for example the one that keeps you signed in) are required for the Service to work. All other cookies are optional and are only set if you allow them in our cookie banner — see the Cookies section below and our Cookie Policy.
We also process information when you use our services and products. This information may include:
We may receive your Personal Data from third parties such as companies subscribing to ZEXOR DIGITAL, LLC services, partners and other sources. This Personal Data is not collected by us but by a third party and is subject to the relevant third party’s own separate privacy and data collection policies. We do not have any control or input on how your Personal Data is handled by third parties. As always, you have the right to review and rectify this information. If you have any questions you should first contact the relevant third party for further information about your Personal Data. Where that third party is unresponsive to your rights, you may contact the Data Protection Officer at ZEXOR DIGITAL, LLC (contact details below).
Our websites and services may contain links to other websites, applications and services maintained by third parties. The information practices of such other services, or of social media networks that host our branded social media pages, are governed by third parties’ privacy statements, which you should review to better understand those third parties’ privacy practices.
We collect and use your Personal Data with your consent to provide, maintain, and develop our products and services and understand how to improve them.
These purposes include:
Where we process your Personal Data to provide a product or service, we do so because it is necessary to perform contractual obligations. All of the above processing is necessary in our legitimate interests to provide products and services and to maintain our relationship with you and to protect our business for example against fraud. Consent will be required to initiate services with you. New consent will be required if any changes are made to the type of data collected. Within our contract, if you fail to provide consent, some services may not be available to you.
Where possible, we store and process data on servers within the general geographical region where you reside (note: this may not be within the country in which you reside). Your Personal Data may also be transferred to, and maintained on, servers residing outside of your state, province, country or other governmental jurisdiction where the data laws may differ from those in your jurisdiction. We will take appropriate steps to ensure that your Personal Data is treated securely and in accordance with this Policy as well as applicable data protection law.In regions that are not considered adequate, we will enter into EU standard contractual clauses (or equivalent measures) with parties outside the EEA and ensure adequate controls are in place for the security of your data. More information about these clauses can be found here: https://eur-lex.europa.eu/legal-content/en/TXT/?uri=CELEX%3A32021D0914
We will share your Personal Data with third parties only in the ways set out in this Policy or set out at the point when the Personal Data is collected.
We also use Google Analytics to help us understand how our customers use the site. It is loaded only if you allow analytics cookies. You can read more about how Google uses your Personal Data here: https://www.google.com/intl/en/policies/privacy/
If you allow marketing cookies, we also use the Meta Pixel and Google Ads conversion tracking to measure which of our advertisements lead to sign-ups and purchases. These tools receive the pages you visit on our site, your IP address, browser details, and identifiers stored in their cookies; Meta and Google process this data under their own privacy policies (Meta, Google), which may include using it to measure and target advertising. We do not sell your Personal Data, and we do not show advertisements on our Services.
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout?hl=en
We may use or disclose your Personal Data in order to comply with a legal obligation, in connection with a request from a public or government authority, or in connection with court or tribunal proceedings, to prevent loss of life or injury, or to protect our rights or property. Where possible and practical to do so, we will tell you in advance of such disclosure.
We may use a third party service provider, independent contractors, agencies, or consultants to deliver and help us improve our products and services. We may share your Personal Data with marketing agencies, database service providers, backup and disaster recovery service providers, email service providers and others but only to maintain and improve our products and services. For further information on the recipients of your Personal Data, please contact us by using the information in the "Contacting us" section below.
A cookie is a small file with information that your browser stores on your device. Information in this file is typically shared with the owner of the site in addition to potential partners and third parties to that business. The collection of this information may be used in the function of the site and/or to improve your experience.
When you first visit our website we ask for your choice in a cookie banner, run by our consent-management provider CookieHub. Until you allow them, only strictly necessary cookies and similar storage are used. The categories are:
You can change or withdraw your choice at any time using Cookie preferences at the bottom of every page, or Cookie settings in your account Settings. CookieHub keeps a record of your choice (a consent ID, an anonymized IP address, your browser details, the page URL and your country) within the European Economic Area, as proof of consent. The full list of cookies, with their durations, is in our Cookie Policy.
We will only retain your Personal Data for as long as necessary for the purpose for which that data was collected and to the extent required by applicable law. When we no longer need Personal Data, we will remove it from our systems and/or take steps to anonymize it.
You can delete your account at any time from Settings on the website or in the iOS or Android app. Full details, including how to cancel, are at aviation-expert-gpt.com/account-deletion.
When you request deletion:
Subscriptions purchased through the Apple App Store or Google Play are managed by those stores and we cannot cancel them on your behalf. You must cancel them in your device's subscription settings, or billing will continue.
| Data | Retention | |---|---| | Account and all associated content | Until you delete your account, then erased after the 30-day window above | | Active sign-in sessions | 30 days | | Payment records | Retained for tax and accounting purposes | | Deletion records | Retained permanently; contain no personal data | | Backups | Up to 30 days after your data is erased (see below) |
We take regular encrypted backups for disaster recovery. Backups made before your data was erased may still contain a copy of it for up to 30 days after the erasure, after which they expire on their normal schedule. Because the erasure itself happens 30 days after your deletion request, a copy can remain in backups for up to about 60 days from the day you request deletion. If we ever restore from a backup, account deletions are re-applied as part of that restore. Backups are not used to reinstate deleted accounts.
If we are involved in a merger, acquisition or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy. Under certain circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
We have appropriate organizational safeguards and security measures in place to protect your Personal Data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.
The communication between your browser and our website uses a secure encrypted connection wherever your Personal Data is involved.
We require any third party who is contracted to process your Personal Data on our behalf to have security measures in place to protect your data and to treat such data in accordance with the law.
In the unfortunate event of a Personal Data breach, we will notify you and any applicable regulator when we are legally required to do so.
We do not knowingly collect Personal Data from children under the age of 16 Years
Depending on your geographical location and citizenship, your rights are subject to local data privacy regulations. These rights may include:
You have the right to learn whether we are processing your Personal Data and to request a copy of the Personal Data we are processing about you.
You have the right to have incomplete or inaccurate Personal Data that we process about you rectified.
You have the right to request that we delete Personal Data that we process about you, unless we need to retain such data in order to comply with a legal obligation or to establish, exercise or defend legal claims.
You have the right to restrict our processing of your Personal Data under certain circumstances. In this case, we will not process your Data for any purpose other than storing it.
You have the right to obtain Personal Data we hold about you, in a structured, electronic format, and to transmit such Personal Data to another data controller, where this is (a) Personal Data which you have provided to us, and (b) if we are processing that data on the basis of your consent or to perform a contract with you or the third party that subscribes to services.
You can exercise this right yourself at any time: sign in on the website and use Download my data in Settings. This produces a machine-readable JSON file containing your profile, chat history, logbooks, aircraft records, file listings, payment history, policy acceptances and sessions. The export is available on the website; if you use the mobile apps, sign in at aviation-expert-gpt.com to download it. Export your data before requesting deletion — once your account is deactivated you can no longer sign in to retrieve it.
You have the right to opt out of the processing of your Personal Data for purposes of: (1) Targeted advertising; (2) The sale of Personal Data; and/or (3) Profiling in furtherance of decisions that produce legal or similarly significant effects concerning you. Under CPRA, you have the right to opt out of the sharing of your Personal Data to third parties and our use and disclosure of your Sensitive Personal Data to uses necessary to provide the products and services reasonably expected by you.
Where the legal justification for our processing of your Personal Data is our legitimate interest, you have the right to object to such processing on grounds relating to your particular situation. We will abide by your request unless we have compelling legitimate grounds for processing which override your interests and rights, or if we need to continue to process the Personal Data for the establishment, exercise or defense of a legal claim.
You have the right not to be denied service or have an altered experience for exercising your rights.
You have the right to file an appeal based on our response to you exercising any of these rights. In the event you disagree with how we resolved the appeal, you have the right to contact the attorney general located here:
If you are based in Colorado, please visit this website to file a complaint. If you are based in Virginia, please visit this website to file a complaint. If you are based in Connecticut, please visit this website to file a complaint.
You have the right to bring a claim before their competent data protection authority.
If you are based in the EEA, please visit this website (https://edpb.europa.eu/about-edpb/about-edpb/members_en) for a list of local data protection authorities.
If you have consented to our processing of your Personal Data, you have the right to withdraw your consent at any time, free of charge, such as where you wish to opt out from marketing messages that you receive from us. If you wish to withdraw your consent, please contact us using the information found at the bottom of this page.
You can make a request to exercise any of these rights in relation to your Personal Data by sending the request to our privacy team using the contact information in the "Contact Us" section below.
For your own privacy and security, at our discretion, we may require you to prove your identity before providing the requested information.
We may modify this Policy at any time. If we make changes to this Policy then we will post an updated version of this Policy at this website. When using our services, you will be asked to review and accept our Privacy Policy. In this manner, we may record your acceptance and notify you of any future changes to this Policy.
To request a copy for your information, unsubscribe from our email list, request for your data to be deleted, or ask a question about your data privacy, we've made the process simple:
To contact us, please email contact@aviation-expert-gpt.com
Write to us at:
Data Privacy Officer of Aviation Expert GPT
1111B S Governors Ave STE 39570, Dover, Delaware, 19904
