Delete your account

Applies to the Aviation Expert GPT website, iOS app and Android app.

How to request deletion

Website: sign in, then go to Settings → Delete Account.
iOS and Android apps: open Settings in the app → Delete Account.
Cannot sign in? Email contact@aviation-expert-gpt.com from the address on the account and we will action it for you.

You will be asked for your password. This confirms it is really you — no one else can delete your account.

What happens, and when

When	What happens
Immediately	Your account is deactivated. You are signed out everywhere and can no longer sign in. Subscriptions billed through our website are cancelled. Nothing is deleted yet.
For the next 30 days	Your data is kept so you can change your mind, and so we can respond properly if you raise a question or complaint about your account in that period. You can cancel the deletion at any point using the form below. Cancelling brings your account and data back, but not a website subscription that was cancelled — you can subscribe again from the Pricing page.
After 30 days	Everything is permanently erased and cannot be recovered.

What gets deleted

Your profile and account details; chat history and conversations; pilot and mechanic logbooks; aircraft records and their attachments; files you uploaded to cloud storage (including the stored files themselves); saved METAR/TAF history; aviation-briefing bookmarks and unlocks; credit-usage history; and your sessions and devices. Your customer records are also deleted at our payment providers.

What we keep, and why

Payment records — amounts, dates and transaction references, retained for tax and accounting obligations. These contain no chat, files or logbook content.
A record that your acceptance of our Terms happened — kept without your identity attached.
A deletion record — when deletion was requested and completed, and what was removed. This is how we can prove your data was erased. It contains no name, email or content.
Backups — backups taken before your deletion may still contain a copy for up to 30 days, after which they expire on their normal schedule. If a backup is ever restored, deletions are re-applied.

Subscriptions bought in the App Store or Google Play: we cannot cancel those for you — only you can, in your device's subscription settings. Deleting your account does not stop that billing, so cancel it there as well.

Cancel a scheduled deletion

Changed your mind? Enter the account's email and password below. This only works during the 30-day window — after that the account is gone and cannot be restored.

Getting a copy of your data first

You can download everything we hold about you before deleting: sign in and use Download my data in Settings. It arrives as a JSON file covering your profile, chats, logbooks, files, payments and more. Do this before requesting deletion — once the account is deactivated you cannot sign in to export it.

Questions about your data? See the Privacy Policy or email contact@aviation-expert-gpt.com.