Qantas is investigating whether customer booking information was affected by unauthorised access to a system operated by Amadeus, the global travel technology provider. The airline says Amadeus advised it that the issue was contained in September and that Qantas is working with the supplier to establish the impact on its bookings. Qantas has said its own systems and databases remain secure. At the time of the supplied reporting, the airline had not confirmed that Qantas customer records were accessed or disclosed.
The incident highlights a distinction that matters to customers and aviation…